In this policy we use the term “cookies” to refer to cookies and other similar technologies covered by the European Union Directive on Privacy in Electronic Communications.

How ​​does the exchange and return policy work?

After delivery, you have up to 7 (seven) calendar days to request an exchange or return of your order (weekends and holidays also apply). This is a right that is in article 49 of the Consumer Protection Code. For this, the product must be in its original packaging, with its labels and tags attached, without violation and/or signs of use, accompanied by all accessories if any.
Attention: After delivery, you have up to 7 (seven) calendar days to request an exchange or return of your order (weekends and holidays also apply). This is a right that is in article 49 of the Consumer Protection Code. For this, the product must be in its original packaging, with its labels and tags attached, without violation and/or signs of use, accompanied by all accessories if any.

• In case of size or model exchanges, the shipping costs for exchange and reshipment will be borne by the customer.
• In case of a defective product or in disagreement with the order, Segredo Lacrado will bear the shipping costs.

Subscriptions: We do not exchange products sent in the Subscription Club, except for defective parts or items that do not match the profile. To request a refund, contact our Customer Service.

What is a cookie?

A cookie is data that the website asks your browser to store on your computer or mobile device. The cookie allows the website to “remember” your actions or preferences over time.
Most Internet browsers accept cookies; however, users can configure their browsers to refuse certain types of cookies or specific cookies. In addition, users can delete cookies at any time.

Why do we use cookies?

We use cookies to learn how you interact with our content and to improve your experience when visiting our website. For example, some cookies remember your language or preferences so you don't have to make these choices over and over again each time you visit one of our websites. In addition, cookies allow us to offer specific content, such as videos, on our website(s). We may use what we learn about your behavior on our website(s) to deliver targeted advertisements on third-party website(s) in an effort to “re-introduce” our products and services to you.

What types of Cookies do we use?

Primary Cookies and Third-Party Cookies

We use both first-party and third-party cookies on our website.
First-party cookies are cookies issued by the secretlacrado.com domain and are generally used to identify language and location preferences or to facilitate basic website functionality.
Third-party cookies are owned and managed by other companies, such as Segredo Lacrado's business partners or service providers. These cookies may be necessary to produce certain forms, such as a job application, or to allow advertising outside the Segredo Lacrado website.

Session Cookies

Session cookies are temporary cookies that are used to remember you during the course of your visit to the website, and they expire when you close your browser.

Persistent Cookies

Persistent cookies are used to remember your website preferences and remain on your desktop or mobile device even after you close your browser or reset it. We use these cookies to analyze user behavior and establish standards so that we can improve the functionality of our website for you and others who visit our website(s). These cookies also allow us to deliver targeted advertisements and measure the effectiveness of our website and the functionality of such advertisements.

How ​​are Cookies used for the purpose of advertisements?

Cookies and ad technologies such as 'web beacons', 'pixels' and ad network 'tags' help us deliver relevant ads more effectively. They also help us collect consolidated data for the purposes of audits, research and performance reporting for advertisers. Pixels allow us to understand and improve the delivery of ads to you, and allow us to know when certain ads have already been shown to you. As your browser may request advertisements and 'web beacons' directly from ad network servers, these networks may view, edit or set their own cookies, as if you had accessed a web page on their website.
While we do not use cookies to profile your browsing behavior on third party websites, we do use consolidated information from such third parties to show you relevant advertisements based on your interests. We do not provide any information we collect to advertisers. You can opt out of seeing off-site and third-party advertisements by adjusting your cookie settings. This will not remove ads from the pages you visit, but instead this choice will result in ads that are not based on your interests. This implies that the ads you see will not be matched to your interests by those specific cookies.

How are Third-Party Cookies Used?

For some of the functions within our websites we use third-party providers, for example when you visit a page with an embedded video or video coming from YouTube. These videos or links (and any other content from third-party providers) may contain third-party cookies, and we recommend that you consult the privacy policies of these third parties on their websites for information regarding their use of cookies.

How ​​do I reject or delete Cookies?

You can choose to reject or block all or specific types of cookies set through your visit to a Segredo Lacrado website by clicking cookie preferences in our website(s). You can modify your preferences for Segredo Lacrado websites and/or third party websites by changing your browser settings. Please note that most browsers automatically accept cookies. Therefore, if you do not want cookies to be used, you may have to actively delete or block cookies. If you reject the use of cookies, you will be able to visit our websites, but some of the functions may not work properly. You may also visit www.allaboutcookies.org for more details on how to delete or reject cookies and for additional information about cookies in general. By using our website without deleting or rejecting some or all of the cookies, you agree that we may place those cookies that you have not deleted or rejected on your devices.